Privacy Policy

Please review our policy below.

Effective Date: September 1st


Introduction

2735494 Ontario Inc., operating as The Cannabis Guys (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“the App”), in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.

By using the App, you consent to the practices described in this Privacy Policy.


Information We Collect

When you use our App, we may collect the following types of information:

  • Personal Information You Provide
  • Name, date of birth (to verify age 19+), contact information (such as email or phone number).
  • Account details for creating and managing your loyalty membership.
  • Transaction & Rewards Data
  • Purchase history and redemption activity for loyalty rewards.
  • Preferences related to offers, discounts, and promotions.
  • Device & Usage Information
  • IP address, device type, operating system, and general app usage statistics.
  • Cookies or similar technologies for analytics and performance tracking.


How We Use Your Information

We use the information collected to:

  • Verify your eligibility to access cannabis-related services (must be 19+ in Ontario).
  • Provide and manage the TCG Rewards Program, including tracking points, discounts, and redemptions.
  • Personalize offers, promotions, and communication.
  • Improve the App’s performance, user experience, and security.
  • Comply with legal and regulatory requirements.


Sharing of Information

We do not sell or rent your personal information. We may share information in limited circumstances:

  • Service Providers: With trusted third-party partners who assist in app functionality, payment processing, or analytics.
  • Legal Requirements: If required to comply with applicable laws, regulations, or lawful requests from authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.


Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no system or transmission is completely secure, and we cannot guarantee absolute security.


Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.


Your Rights

You have the right to:

  • Access and request corrections to your personal information.
  • Withdraw consent to the collection and use of your information, subject to legal or contractual restrictions.
  • Contact us with privacy-related inquiries or complaints.


Children’s Privacy

This App is intended for individuals 19 years of age or older. We do not knowingly collect information from anyone under the age of 19.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised version within the App, with the updated effective date.


Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

2735494 Ontario Inc. o/a The Cannabis Guys

46 Victoria St. North
Goderich, Ontario, N7A2R6, Canada
management@thecannabisguys.ca